IT Application Development, QA and Maintenance
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It application development generally encompasses the development of new applications, including mainframe, server, network-based, web-based, or a combination. The requirements for new applications may include interfaces to existing applications. Y&L Consulting is well-versed in IT Application Development, QA & Maintenance, having experience working with virtually every software on the market with expertise in .Net, Java, SAP, ATG, Business Intelligence/IM, mobile apps, and SharePoint.
IT Application Development Activities
- Gathering Requirements
- Documenting and implementing
- Applying changes to the software language and/or database in which the application is written
- Providing corrections or other necessary changes
- Participating in disaster recovery planning and documentation
Y&L Consulting relies on its Integrated Quality Assurance (iQA) process, which represents a framework that ensures all deliverables are of the highest quality. The iQA model at Y&L is drawn from a variety of knowledge bodies, such as the American Society of Quality (ASQ), Quality Assurance Institute (QAI), Total Quality Management (TQM) and others.
The iQA is a process-oriented approach that implements quality processes into every phase of an IT project in order to increase overall quality, improve customer experience, reduce rework, and expedite time-to-market due to fewer quality issues.
Maintenance & Support
Application maintenance and support include the skills and requirements needed for supporting application systems, such as troubleshooting, modifying, maintaining, and enhancing legacy systems and applications running in a production environment. There are many activities that Y&L performs on behalf of its clients within the maintenance, and support category, which include, but are not limited to:
- Researching, analyzing, designing, programming, testing, documenting and implementing maintenance changes
- Correcting software errors
- Modifying reports and ensuring accurate report runs
- Modifying applications and documentation
- Writing ad hoc queries
- Loading and applying changes to the software language and/or database in which the application is written
- Providing corrections or any changes needed for production
- Participating in disaster recovery testing, planning, and documentation
- Providing service on a 24 x 7 or on-call basis
Software upgrades are inevitable. In attempting this type of overhaul, it’s important to document the challenges and create a solid plan to ensure that you achieve your upgrade performance improvement objectives. Y&L Consulting recently helped the Argo Group with their SharePoint migration and performance optimization. Challenge: Argo used SharePoint as a file storage and collaboration […]
Our client manages one of the best 340B contracted pharmacy network and is a technology leader in 340B processing and automation. They wanted to enter the Medicaid market for the reclassification of 340B claims. Application Goals: Create a process for MCOs, pharmacies and 340B administrators to submit data files for claims identification. Create a scalable, […]
Based upon Y&L Consulting’s performance on a successful FSCM migration and other SAP projects, Tesoro Corporation awarded us with an annual maintenance contract for implementing enhancements, change requests, and bug fixes. Y&L Consulting was responsible for providing maintenance support to Tesoro’s SAP systems. The support included fixing known defects, making code changes, and testing any […]
Harland Clarke was integrating a third party product into its social media page, as well as an ATG application. The main challenge of the project was the new product’s simultaneous interaction with multiple third-party applications and systems. Y&L used Orthogonal array testing to prioritize test cases and used HP’s QTP to perform large scale automated […]
The Office of the Inspector General (OIG) needed an application for referral assignments and investigations tracking that would work for both the Claims Investigations and Field Investigations units. The OIG wanted the new application to make sure that all referrals were assigned, all investigations were tracked, over-payments were accurately calculated, and claims were established in […]
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