Government agencies have a significant number of challenges when it comes to working within designated budgets. Unlike companies who can look at revenue and profit and determine that more investment in IT can be made, government agencies are provided their budgets by state or local governments and once appropriated there is really no going back to the well.
However, just because there is no more money doesn’t mean IT project requests will stop or state, capital or local mandates won’t require changes to be made to online applications and services provided to the general public. In addition, special grants for IT projects have strict guidelines and processes that can elongate the development process and put projects behind schedule.
Therefore, state and local government agencies, more so than even private sector companies, truly have to try and get more done with less. Sistema Technologies, Inc., a sister-company of Y&L Consulting, Inc., focuses on local and state government IT development opportunities. Sistema holds DIR contracts for ITSAC, DBITS and ICT.
Founded in 2002, Sistema Technologies has been servicing the IT development needs of Texas-based government agencies for over a decade. Agencies rely on Sistema to provide skilled IT talent and insightful solutions to both business and IT challenges.
Sistema has worked for many Texas state agencies and municipalities including TX Education Agency, CoSA, HHSC, OCCC, SAWS, TX DMV, Deloitte, Accenture, ESC 20, TX Dept. of Family & Protective Services, TX Water Development Board, TX General Land Office, Bexar County, TX DOT, TX Attorney General's Office and the Comptroller of Public Accounts (CPA).
Services We Provide To Government Agencies
Application Development, Maintenance & Support
Enterprise Resource Planning
Analytics & Data Science
Data Governance Best Practices
Enterprise Data Management
Technical Upgrades/Migration Projects
Data Warehouse Projects
Helpdesk & Infrastructure Support
Business Transformation/Digital Transformation
eGovernment Process Automation
QA Manual and Automated Testing
Transformation to an eGovernment Solution
Sistema Technologies performed a full-scale IT Assessment which included the development of an IT roadmap for converting the client’s environment into a state-of-the-art eGovernment agency. The IT roadmap involved building an automated web-based workflow solution that digitized all forms and workflow routing processes, was driven by a robust workflow engine and was in alignment with the myriad of rules stated by the Texas Administrative Code and other agency regulations. The dual facing (employee and customer) system was built to run on a secure cloud platform and also support a vast array of browsers and mobile devices.
The system complied with PCI (Payment Card Industry) Standards, ADA (Americans with Disabilities Act), integrated with DPS/FBI and Texas.gov for payment processing, and also included cutting edge security features such as 128-bit encryption, 2-factor authentication and HTTPS protocol.
After an eight month application development effort, the agency was able to reduce inquiry phone calls by 89% and was able to process license applications of the same volume it would take 8 months in the past in a 12 week period of time.
HHSC Fraud Monitoring and Prevention
This project was aimed at making large scale database and service changes to create a system that allows fraud monitoring and prevention. The scope also included large scale data transformations to create elaborate reports for interagency and intra-agency consumption.
During the course of development, Sistema also conducted extensive batch changes, including coordination with outside agencies. Sistema performed this project under its ITSAC contract utilizing four developers.
TEA’s TSDS “Early Childhood” Data System
For over two decades, the State of Texas has been collecting data to support reporting and policy efforts at both the state and federal level. Statewide systems store and manage data, however, these systems were not developed to support the increasing demand for timely, consolidated and actionable data.
Focusing on federal compliance reporting requirements, the Texas Education Agency (TEA) worked with Sistema to create a district-facing data warehouse that meets the expectations of educators and relevant stakeholders. This environment is known as the Texas Student Data System (TSDS)/ Education Data Warehouse (EDW).
Benefits of the TSDS Early Childhood Data System (ECDS) initiative:
Modernization of current data collection processes to mitigate risks and improve downtime.
Make real-time student performance data available for educators, enabling data-driven decisions.
Consolidation of disparate data collection points to a single platform interface.
Primavera-Unifier Expansion Assessment at a City Municipality
When it comes to large city municipalities, some departments can be heavy users of project management software while other departments may have limited use or understanding. One major issue is if a novice department wants to begin to more fully utilize the software, the more experienced department may be concerned their projects may become negatively impacted.
Public Works, the novice department, had a tremendous opportunity to realize immediate value through the configuration of existing Business Process designs and workflows from the experienced user, Capital Improvement; but they had to do so without causing disruption.
Y&L, Public Works and Capital Improvement agreed requirement gathering would be conducted through a workshop requiring active collaboration. A well-orchestrated workshop setting allowed for greater interaction, conflict resolution and consensus approvals to newly proposed processes.
Y&L’s objective was to identify which specific components should be used to successfully implement Primavera-Unifier to meet the initial deployment goals as defined by the Public Works leadership. Equally as important, we needed to provide a Solution Architecture which identified strategies for key implementation process components in addition to technical components.