Insurance companies continue to strive to improve the profitability of operations, generate higher returns on their IT investments, manage risk, and better understand the customer base. Like its securities and investment counterparts, the insurance industry is finding itself exposed to a period of greater regulatory inspection, forcing it to examine its business practices. Insurance companies today are facing a difficult challenge on how to improve customer acquisition and retention at the lowest possible cost.

Y&L's knowledge of insurance industry data includes data from the insurance market, both commercial and private, covering all types of insurance: health, life, liability, auto, and employee's group coverage packages. Insurance firms have chosen Y&L to help them combat these challenges by improving processes, lowering expenses, enhancing customer service, enabling rapid product launches, and managing risk and regulatory changes. Y&L has integrated claims data to support customer-based analysis and has re-designed legacy claims and policy matters to support dimensional data warehouse design. It includes CRM, Business Intelligence, Reengineering, Legacy-to-Web, and Legacy Support for the insurance industry.

Y&L has developed solutions that address the entire gamut of business needs, including product development, sales, underwriting, policy administration, claims management, insurance brokerage, re-insurance, billings and receivables.