"Millennials in the Workplace"
A Panel Discussion

InnoTech 2017
Recent Presentations
07:57

Digital Services and Solutions

Digital Transformation

Migrate IT’s focus toward innovation, not just service enablement. Align internal, external applications and processes to benefit the customer, employee and manufacturing efficiency.

Application Development

Expertise from back-office solutions (SAP, Microsoft Dynamics, SharePoint, etc.) to online development applications (.Net, Java, Oracle ATG) and the integration between them.

Business Intelligence & Analytics

Leverage insight gained from harvesting information within your legacy systems via Business Intelligence experts. It’s not important to look at all of your data but it is important to know what to look for.

Digital Security

Providing a digital security assessment allows you to make changes now, proactively, to secure your data from external and internal threats.

Social and Digital Media

Your customers are commenting online. Are you listening? Are you responding? Are you creating connections?

Digital Preparedness Assessments

Create a digital roadmap detailing the current environment, preferred integrated environment, employee requests, customer experience (CX), regulations, capability gaps, business strategy and governance.

Technology Transformations

Considering a major technology upgrade? Take advantage of our transition accelerators which provide minimum employee disruption.

Hereshore, Nearshore, Offshore IT Digital Development Models

There’s a time and place for everything. Y&L has a variety of development options as well as hybrid development models. We can help you determine the mix that works best for your next project.

Digitally Speaking

Our Company

Strong. Growing. Contributing.

Providing Value

Enterprise Customers World Wide

25 Fortune 500 customers, 300+ mid-market/large enterprise customers

People

4,000+ Strong!

With employees specializing in all major software technologies including Java, .Net, ATG, SAP, and much more

Development and
Implementation Partner

Gartner Magic Quadrant for SAP

SAP Gold Partner, SAP Global Partner, SAP Development & Implementation Partner

Bigger Is Better

Largest IT Services Company Headquartered in San Antonio.

Major Anchor Accounts on East and West Coasts.

Find Us

Where ever you are, so are we.

USA, India, Middle East, Europe, Asia Pacific.

Focus

Sister Company Sistema Technologies

Focused on state and local government IT projects

Awards

Winner in the U.S. and India

San Antonio Business Journal – San Antonio. AON Hewitt – India.

We’re looking for Veterans with IT Skills

Veterans

Are you a Veteran with IT skills?  If so, we want to hear from you.

Your company falls into one camp or the other

Information Technology has NOT kept pace with the business

Companies can have lots of reasons why they don’t invest in their IT infrastructure – some simply don’t have the financial resources, senior management may not understand the benefits, “if it’s not broke, don’t fix it” mindset, it’s hard to

Information Technology has kept pace with the business

If you’re in this category, congratulations! You’re among a group of IT leaders in companies that value the enabling qualities Information Technology adds to an organization. Your challenges are more strategic in nature, such as, how Business Intelligence can help

Latest Thinking

  • IIoT Is Happening Now. As Seen in TX CEO Magazine

    If IoT (Internet of Things) wasn’t enough to figure out, now there’s IIoT (Industrial Internet of Things).  Rather than assume, let’s take a step back and ground ourselves in a few...
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  • Nearshore, Offshore or Hereshore? – As Seen In TX CEO Magazine

    Outsourcing IT development can be a powerful business tool for companies that learn its best applications. Think of it this way: opening a can of soup with an electric drill would be a bad...
    Read More
  • All The Wrong Moves – As Seen In San Antonio Business Journal

    Recently, a Texas state representative told a disturbing story about one school administration in his district. With business grants given to the school, the district had compiled enough funds...
    Read More
  • Not All Top Performers Belong In Management – As Seen In The Express News

    One of the most common business assumptions is that employees that excel in their position will make great managers. If an individual is creative and knows how to make things happen within the...
    Read More
  • Beware Of The Threat Within — Protect Your Data. As Seen In SA Business Journal.

    Online hackers generally target financial institutions, major retailers and anyone holding large amounts of consumer data (i.e. credit card companies). Every few months some major corporation is...
    Read More
  • Growth via Insight – Become Data Driven. As Seen In TX CEO Magazine.

    The two most common growth strategies for business are organic and acquisition. However, that is quickly changing. Companies are beginning to leverage a third option – growth through...
    Read More
  • IT Developers Reporting to Marketing? Crazy beautiful. – As Seen In TX CEO Magazine.

    Okay, the title may have raised an eyebrow or two. However, sometimes to make colossal leaps ahead of the competition some completely unconventional strategies may need to be attempted. At a...
    Read More
  • Your online image is no laughing matter.

    Everyone likes a good laugh. But companies don’t generally laugh when negative online candor is directed their way regarding the people, processes, services or products they offer. The...
    Read More
  • Your IT Helpdesk — perception is reality. As Seen In HDI Online.

    “It’s okay, we’ll get you reconnected to your printer” – an empathetic IT Helpdesk. Do people in your company complain about the IT department? It’s not...
    Read More

Questions? Call Us

Speak with a IT specialist who will answer any questions you may have.

Schedule an Assessment

Let us show you how Y&L can increase ROI, boost sales, and improve service.

Request Resources

Need assistance for an upcoming IT project? Use our request form.

Customer Profiles

  • Southwest Research Institute

    Southwest Research Institute

    • Service Desk/Help Desk Support – Providing support through PC Techs, Network Administrators and Help Desk Level 1 and 2 technicians for 300+ end users and 400 computers. Team supports 137 servers, Windows, UNIX and LINUX operating systems and 5 UNIX clusters. Standardized non-proprietary hardware, implemented disaster recovery plan, standardized desktop configurations, built network core redundancy for VOIP technology.
    • IT Strategy – Member of the high performance committee. Lowered licensing costs by switching to open source software. Improved scalability by implementing 200 node cluster for SAN. Reduced computational analysis time for graphics card processing from three weeks to one day.
    • Business Intelligence – Analyzed system logs, reviewed server and network infrastructure, reviewed integration process and code, improved data tables. Table indexing and partitioning provided significant improvement and queries were re-written to optimize load performance. Several automatic and dynamic maintenance plans were implemented to help with future data growth.
    View Case Study
  • Construction Specialties

    Construction Specialties

    • Business Intelligence – Erected Teradata database backend environment, loaded data, developed dashboard to provide cross-selling matrices and ideal product price points.
    View Case Study
  • Capture RX

    Capture RX

    • IT Development, QA and AMS Maintenance – Develop a matching engine to support the solution for Managed Care Providers (MCO) to identify and report 340B claims. Determine shared savings between the state, MCO, and entities and settle funds. Develop specifications and approach for receiving claims, providing feedback on approvals, and the creation of invoices and shared savings statements. Develop web-based portals to view claims, shared savings statements and produce reports.
    View Case Study
  • PharMerica

    PharMerica

    • SAP FICO Implementation
    • Business Intelligence – Service metric dashboard (holistic and hierarchal view of business via KPIs such as order fulfillment, supply chain and logistics)
    • IT Development – Consolidated 5 different data sources into a new database and built-out front end analysis and dashboard.
    • IT Development – AS400 & .Net
    View Case Study
  • BioBridge Global

    BioBridge Global

    • Business Intelligence – SQL Server Assessment Project (searching network for unknown databases, profiling these databases, and building a strategic roadmap)
    View Case Study
  • IBC Bank

    IBC Bank

    • IT Staffing – .Net Developers, ETL Fiserv Developers
    View Case Study
  • Cornerstone Church

    Cornerstone Church

    • IT Staffing – Desktop Support Technicians
    View Case Study
  • Argo

    Argo

    • Major Software Upgrade – Thorough analysis of administrative and backend reports from network and SharePoint system. Determined problems including latency due to geographical distance, and demand far exceeded capacity.

      Y&L set up a traditional, local (to UK), three-tier SharePoint Server farm on three servers with roles distributed among them. DB Clustering was done to provide scalability and business continuity. Y&L set-up full and incremental backup, optimized crawling, etc. Analyzed master page and 36 team sites, documented various customizations, requested changes, customized web parts, and identified downstream applications impacted by the change.

    • IT Development – SharePoint Capital Modeling Project
    • IT Staffing – Business Analysts
    View Case Study
  • Axeon

    Axeon

    • SAP Development – As a spin-off of NuStar, Axeon inherited SAP ECC 6.0. Determined current SAP system processes were not efficient for Axeon-specific business functions resulting in high maintenance costs. Y&L re-implemented SAP with our best practices along with IS OIL Solution, using onsite/offsite/offshore implementation model.
    View Case Study
  • Harland Clarke

    Harland Clarke

    • IT Development & Maintenance – ATG/.Net
    • Business Intelligence – Integrated common language business process action steps into dashboard based upon data conditions. Improves ease of use by providing directional text instead of numerical values.
    View Case Study
  • NuStar

    NuStar

    • Service Desk/Help Desk Support – Level 1 and Level 2 onsite workstation support, back office server systems monitoring, patching and maintenance. Provide 24x7x365 support including phone support, email requests, live chat support for 2,000 end users and 1,850 workstations worldwide as well as supporting 400 servers in nearby as well as remote locations.
    • IT Solution Development – Used Cisco VPN gateways to provide access to virtual workstations on the NuStar network. Allowed users to contact Service Desk with four digit dialing. These virtual workstations allowed internal IT to control the operating system, workstations settings and installed applications at remote locations from Corporate HQ.
    • IT Development – .Net, SharePoint and SAP.
    View Case Study
  • Frost Bank

    Frost Bank

    • IT Application Development – Built a centralized system to monitor loans and provide a dashboard view of all loans. New application improved process efficiencies and data quality since loan information could be shared with other bank applications. Scope of project included automated process for creating agreements, monitoring agreements, reducing errors and standardization.
    • IT Staffing – QA Manual Testers
    View Case Study
  • rackspace

    rackspace

    • Business Intelligence – Implemented Master Data Management (MDM), Data Quality, and Data Governance across multiple applications such as Oracle, Informatica, Informatica Data Quality, Salesforce, and proprietary applications. Analyzed the data sources across various systems and created a single data model. Source-to-target mapping document was designed to show the migration from source systems to master tables. Shaped and adjusted the records into unique “golden records”.
    • IT Development & QA
    • IT Staffing – Business Analysts
    View Case Study
  • SWBC

    SWBC

    • Help Desk – Service Desk Solutions – Provided a Managed Service Desk that brought about advanced maturity in ITIL and ITSM processes. Developed and implemented a fully functioning Service Desk solution that allowed SWBC IT organization to focus more on strategic business solutions and provide better value to their business.
    • IT Development – Mortgage Refresh PC Project
    View Case Study
  • HEB

    HEB

    • Business Intelligence
    • IT Staffing – Tech Writers, BAs, PMs, HTML 5 Architect
    View Case Study
  • Credit Human

    Credit Human

    • IT Project Management
    • IT Staffing
    View Case Study
  • Valero

    Valero

    • IT Staffing – .Net Developers & SAP Developers
    View Case Study
  • Accenture

    Accenture

    • IT Staffing – .Net Developers & QA Testing
    View Case Study
  • Tesoro

    Tesoro

    • SAP Development & SAP AMS– To help client improve cash flow, increase efficiencies of account receivable and accounts payable, Y&L implemented the SAP FSCM module. Migrated data from existing systems to SAP, set up workflows, implemented custom functionality. Post implementation, fixed defects, code changes, tested new functionality and optimized performance for all components.
    • Help Desk/Service Desk Support – ITIL-based service management, Desktop support, Infrastructure design.
    • IT Development – System Center Service Manager Configuration
    View Case Study
  • HVHC

    HVHC

    • Help Desk Services
    • HVHC Project Summary – The HVHC project consisted of running server upgrades for the Vision Works stores across the US. All of the servers were upgraded to Microsoft Server 2012. Included with the server upgrades was the set up and upgrades of the POS Stations. All of these upgrades were handled by remote access through the Microsoft RDM.

      The process – The hardware was shipped out in waves to the stores. Once the hardware arrived we would call up the store and walk them through the process of setting up the hardware which consisted of connecting the server and setting up the new POS stations as well as installing new components such as the KVM’s and Scanners. Once the hardware was set up and powered on our team would remotely access the servers and the POS stations to configure them to be set up with the Group Policies that were preconfigured at HVHC headquarters. There were 600 stores that received the upgrades and the project was completed in 2.5 months.

    View Case Study